I brought my father to see Tony at Devon Hearing after a bad experience previously and we had a top notch experience from start to finish. Tony is a passionate, warm gentleman who was willing to spend as much time as needed to make my Dad and I both feel confident with his new hearing aids. The hearing aids themselves are significantly better than the prior brand but the customer service really sets them apart. Tony made sure that the hearing aids worked well under different scenarios including indoors, outdoors, and in noisy and quiet situations. We totally recommend Devon Hearing without reservation to anyone in the area!
My family had been telling me for a long time that I needed to have my hearing checked. I ignored them until my son told me that there is a proven connection between untreated hearing loss and early onset of dementia in older adults. Tony responded to my inquiry right away and, during the pandemic, came to my house with his equipment and tested me at home. Needless to say I do need aids and now find that going without them is akin to not wearing my glasses. Bottom line, I would rather see AND hear.
It was a great experience with Tony. I can hear again and it’s been a long time since that happened. To show me how well they worked, Tony walked me outside to the sidewalk. The trucks and buses were whizzing by. Needless to say it was very loud. Tony stood me next to a sign and walked down to a tree, about a room distance away. He began to speak. asking questions. Unbelievably, I heard every word he said. Then he took the time to explain everything to me, instructed me on ear care, and had me do everything myself so I could learn and be confident with the new hearing aids. It was a pleasure working with him!
A couple of years ago my sister came to live with me after having spent many years in South Africa. She had hearing aids that were “molds” because she was difficult to fit. She lost one of them and a friend of mine recommended Tony. Well Tony managed to easily fit her and the new aids are much easier to put in. I had hearing aids from a different vendor and had some difficulty with the sound often being shrill. I frequently needed to adjust the treble and bass. During Covid one of them broke and got lost in the mail, so I needed a replacement. I decided to go to Tony since he was so good with my sister. I love these hearing aids. The sound is so natural and they are so comfortable that I forget I am wearing them. Even though I wear my hair very short they are never noticeable. Tony is very competent and a delight to work with. I am grateful to my friend Ann for the recommendation.
Having Tony come to where I live was a great experience! He brings all of the equipment necessary for a comprehensive hearing test. He shows you the proper way to clean your ears and is very patient with his explanations. Upon receiving hearing aids Tony makes sure you understand exactly how to use and take care of them. I may not hear like a 21 year old (maybe a 30 year old), but it is wonderful to be able to converse with people and understand what they are saying.
I was reluctant to pursue new hearing aids after I spent thousands of dollars on hearing aids that were a disappointment. I am glad though that we didn’t give up and found Tony. These hearing aids are far superior and the follow up customer service has been fantastic.